Mandarin Orchard - Singapore

ex. Meritus Mandarin

333 Orchard Road, Singapore, Singapore, 238867show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  2053 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Singapore

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Overview

The 5-star Mandarin Orchard offers an intimate accommodation in 1051 rooms. Renovated in 2009, the hotel combines a minimalist architecture with ultimate comfort. It offers a relaxed atmosphere and impeccable services.

Its location next to a boat dock allows to see a gallery, a tower and a theatre in Singapore. Mandarin Orchard is also within a 20-minute walk of Peranakan Museum.

Hills and a botanical garden are within easy walking distance.

This hotel is about 10 minutes' walk from Dhoby Ghaut MRT subway station. Mandarin Orchard is situated 15 km from Paya Lebar airport.

Rooms

Non-smoking rooms come with mountain views as well as an electronic safe, a private balcony and a fridge. Mandarin Orchard offers a panoramic view to its guests. Every room at this venue includes a down comforter and foam pillows along with a dishwasher, tea and coffee making equipment and a stove.

Eat & Drink

Residents can have breakfast in the lobby. Mandarin Orchard features an award-winning restaurant, offering Asian cuisine. There is also a cosy tapas bar which serves snacks and desserts in addition to cocktails, whiskies and coffee. Guests can dine at Swensen's Restaurant and Lawry's The Prime Rib located within 5 minutes' walk away.

You can start your day with a buffet breakfast, which costs SGD 45 per person per night.  A full breakfast is served at affordable prices. 

Relax

Providing a spa centre, a steam room and a sauna along with steam baths and massage, Mandarin Orchard ensures guests a pleasant stay. Fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   36.  Number of rooms:   1051.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Squash

Services

  • Free airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Umbrellas
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Massage

Room view

  • City view
  • Mountain view

Room features

  • In-room air conditioning
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Mini-fridge
  • Electric kettle
  • Dryer

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Ngee Ann CityNgee Ann City400 ft
The ParagonThe Paragon700 ft
ION OrchardION Orchard1700 ft
Duty Free Shopping: DFS Galleria ScottswalkDuty Free Shopping: DFS Galleria Scottswalk2300 ft
Plaza SingapuraPlaza Singapura3000 ft
SomersetSomerset1000 ft
OrchardOrchard1400 ft
Orchard MRT StationOrchard MRT Station1700 ft
Orchard MRT StationOrchard MRT Station1700 ft
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Ippudo SingaporeIppudo Singapore200 ft333A Orchard Road #04-02/03/04 Mandarin Gallery
Din Tai Fung (Paragon Branch)Din Tai Fung (Paragon Branch)700 ftParagon Shopping Centre 290 Orchard Rd #B1-03/06
ChatterboxChatterbox400 ft333 orchard road
Arteastiq Boutique Tea HouseArteastiq Boutique Tea House100 ftMandarin Gallery, #04-14/15 333
Wild HoneyWild Honey400 ft333A Orchard Road, #03-02 Mandarin Gallery
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Sir Stamford Raffles StatueSir Stamford Raffles Statue1.4 mi
Sri Mariamman TempleSri Mariamman Temple1.4 mi
MerlionMerlion1.7 mi
Funan DigitaLife MallFunan DigitaLife Mall1.2 mi
Raffles CityRaffles City1.3 mi
Chinatown Heritage CentreChinatown Heritage Centre1.4 mi
Asian Civilisations MuseumAsian Civilisations Museum1.4 mi
Merlion ParkMerlion Park1.6 mi
Singapore City GallerySingapore City Gallery1.6 mi
Fountain of WealthFountain of Wealth1.7 mi3 Temasek Boulevard Suntec City Mall Suntec City Mall
Singapore FlyerSingapore Flyer2.1 mi30 Raffles Avenue
Marina BarrageMarina Barrage2.8 mi8 Marina Gardens Drive Marina Barrage
Holland VillageHolland Village2.9 miHolland Avenue Lorong Liput, Lorong Mambong,
The Maritime Experiential MuseumThe Maritime Experiential Museum3.2 mi8 Sentosa Gateway Resorts World Sentosa Resorts World Sentosa
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Getting around
Airports
Paya Lebar (QPG)6.5 mi
Seletar (XSP)8.3 mi
Train
Promenade MRT Station1.9 mi
Tanjong Pagar KTM Railway Station2.1 mi
Underground
Somerset1400 ft
Orchard1700 ft
Bus
Bus stop700 ft
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Reviews
7.8
FabulousBased on  2053  reviews
  • 5.0
    Guest rating

    Location

    1) Check in - had to wait for so long to check in - and once I've checked in, my luggage did not arrive after half an hour 2)Cleaness - The bathroom was not clean at all. It was moldy, and I was shocked when I wanted to relax and taking a bath. When I closed the glass (curtain), it was all moldy. Also same goes for the sink and the toilet. It was not living up to my standard hygine level of a 5 star hotel. 3) At 8:30 in the morning, clean lady just walks into my room. She did ring a doorbell, but she didn't wait for even a second to see if I respond or not. I don't think people should be cleaning rooms at 8:30am on Saturday morning...4) Breakfast-When I was having breakfast, I just got up to get more juice. When I came back after probably 2-3 mins, my seat was already taken by other guests. Even though I had put my sign saying "still eating".

  • 5.4
    Guest rating

    Location

    While your staff were courteous and trying to be helpful, the concept of being friendly doesn't work for me as I'm a frequent traveler and find it annoying that your staff had to explain everything to me. Not their fault, they were professional, this critism is more from the concept point. Secondly, your hotel needs refurbishing...my tv didn't work, the red couch had rough-out marks (totally unpleasant), your hairdryer is old and is located in a totally inconvenient place, your bathroom floor is slippery when I wear the hotel slippers (and yes, I did fall!)...lastly, LAN connection for computers are a thing of the past...it should be Wifi.

  • 7.0
    Very good

    Location

    1. Reserved King/queen sized bed - got two singles on 1st day 2. Called concierge to pick up bags upon check-out and waited for 15 minutes. No one came. 3. Upon check-out, concierge was supposed to take bags to lobby and get cab. Bags could not be traced. Wasted 20 minutes searching for bags.

  • 5.8
    Guest rating

    Location

    Cost of hotel compared with others in Orchard district is too expensive. Hotel room is dark and lacking in standard features that I would expect in an equivalent hotel for the same price.

  • 7.0
    Very good

    Location

    The rooms are a bit worn out, I can see the wallpapers peeling, unsightly. I overheard the concierge staff arguing with guests and was kind of harsh in words. That really got the Indonesian guest mad. I would be too, if it was directed at me that way. And most IMPORTANTLY please put some sofas at your lounge area. Dont expect people to wait standing for 30 mins.

  • 6.6
    Good

    Good location

    Booked a double room but was informed that it ran out. Had to pay more to upgrade in order to get king size bed. i went there twice in 2 weeks but was not offered any loyalty card or programme even though the 2nd trip I upgraded to the club room.

  • 8.2
    Fabulous

    Location

    The mirror in bath room connected to the room.meaning if you but the light in the bathroom it will reflect in the room at night

  • 7.0
    Very good

    Location

    I get 1 queen bed room...the bed is not 1 queen bed, but 2 single bed put in one

  • 6.6
    Good

    Location

    1. Checking-in too time consuming 2. dirty carpet 3. water leak in bathroom after shower 4. porter showed bad behaviour upon not having been tipped 5. complicated at checking out

  • 7.8
    Fabulous

    Excellent Staff in all aspects. Concierge arranger tours and transportation. Umbrellas to rent incase of rain free of charge. Wifi in the rooms, excellent breakfast Next to huge shopping complexes.

    Nothing

  • 7.4
    Very good

    Location

    Toiletries could be better. Confusing lifts. Carpet in the room is filthy. It seems that staff tends to serve western differently to asian. Use to get it with Singapore Airline stewardess but they have eliminate this attitude.

  • 5.0
    Guest rating

    The location

    This time,the services are so bad. The shower glass is broken and there is leak in the toilet too.

  • 7.0
    Very good

    Good location

    Promised upgrade to Club Room only to be given an old looking room with queen bed instead of king. Very long waiting time for the room to be ready (around 5 hours) I guess they just selling the location but room quality is below standard.

  • 1.6
    Guest rating

    Good service level.

    Coffee house for morning buffet is too small n crowded, like a coffee shop.

  • 7.4
    Very good

    location

    bathrooms not cleaned well and service charge on top of room price Room vibrated with noise

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Highlights
8
FabulousBased on  2053 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Singapore

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Paya Lebar (QPG)6.5 mi
Seletar (XSP)8.3 mi
Train
Promenade MRT Station1.9 mi
Tanjong Pagar KTM Railway Station2.1 mi
Underground
Somerset1400 ft
Orchard1700 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room