Mandarin Orchard Hotel - Singapore

ex. Meritus Mandarin

333 Orchard Road, Singapore, Singapore, 238867show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Singapore

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Overview

The 5-star Mandarin Orchard offers an intimate accommodation in 1051 rooms. Renovated in 2009, the venue combines a minimalist architecture with ultimate comfort. It offers a relaxed atmosphere and impeccable services.

Location

Its location next to a boat dock allows to see a gallery, a tower and a theater in Singapore. Mandarin Orchard is also within a 20-minute walk of Peranakan Museum.

Hills and a botanical garden are within easy walking distance.

This hotel is about 10 minutes' walk from Dhoby Ghaut MRT subway station. Mandarin Orchard is situated 9 miles from Paya Lebar airport.

Rooms

Non-smoking rooms come with mountain views as well as an electronic safe, a private balcony and a fridge. Mandarin Orchard offers a panoramic view to its guests. Every room at this property includes a down comforter and foam pillows along with a dishwasher, tea and coffee making equipment and a stove.

Eat & Drink

Residents can have breakfast in the lobby. Mandarin Orchard features an award-winning restaurant, offering Asian cuisine. There is also a cozy tapas bar which serves snacks and desserts in addition to cocktails, whiskies and coffee. Guests can dine at Swensen's Restaurant and Lawry's The Prime Rib located within 5 minutes' walk away.

You can start your day with a buffet breakfast, which costs SGD 45 per person per day.  A full breakfast is served at affordable prices. 

Leisure

Providing a spa center, a steam room and a sauna along with steam baths and massage, Mandarin Orchard ensures guests a pleasant stay. Fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

The personnel at the hotel speaks English, Japanese, Chinese, Korean, Bahasa Indonesian, Malay.

Year renovated:   2009.  Number of floors:   36.  Number of rooms:   1051.

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness studio

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Fitness studio

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Stores/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Computer connection

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Catering service

Business

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cribs
  • Paid babysitting/ Child services
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Public terrace/Patio
  • Spa & wellness center
  • Sauna

Room view

  • City view

Room features

  • Individual air conditioning
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Closet
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle
  • Dryer

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Stereo system
  • Cable/ Satellite television
  • Paid movies
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Premium Room
  • Bed options:
    • 2 Single beds
    • 1 Double bed
    • 1 King-size bed
  • Max occupancy:
    3 persons
  • Private pool
  • Private bathroom
  • Jacuzzi
  • Balcony
room details
Premium Twin Room Adults only
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
Regency King Suite
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
Regency Suite
  • Bed options:
    • 1 Double bed
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    3 persons
  • City view
  • Private bathroom
  • Non-smoking
  • Bathtub
  • Balcony
room details
Club Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Single bed
    • 2 Single beds or 1 Double bed
  • Max occupancy:
    4 persons
  • City view
  • Smoking
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Club Twin Room Adults only
  • Bed options:
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    4 persons
Club King Room
  • Bed options:
    • 1 King-size bed
    • 2 Single beds
    • 1 Single bed
  • Max occupancy:
    3 persons
  • City view
  • Shower
  • Private pool
  • Private bathroom
  • Bathtub
room details
Club King Room Adults only
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Balcony
room details
Basic Run Of House Room Assigned On Arrival
  • Bed options:
    • 1 Single bed
    • 2 Single beds
    • 1 Double bed
  • Max occupancy:
    2 persons
  • Private bathroom
  • Balcony
room details
Basic Twin Room Adults only
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
Executive Club Double Room
  • Bed options:
    • Bed assigned on arrival
    • 1 Double bed
  • Max occupancy:
    2 persons
Premier Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Single bed
    • 1 Double bed
  • Room size:

    360 sq. feet

  • Max occupancy:
    5 persons
  • City view
  • Smoking
  • Shower
  • Private bathroom
  • Non-smoking
room details
Premier Twin Room Adults only
  • Bed options:
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    4 persons
Premier King Room
  • Bed options:
    • 1 King-size bed
    • 2 Single beds
    • 1 Single bed
  • Room size:

    360 sq. feet

  • Max occupancy:
    3 persons
  • City view
  • Shower
  • Private pool
  • Private bathroom
  • Bathtub
room details
Premier King Room Adults only
  • Bed options:
    1 King-size bed
  • Max occupancy:
    4 persons
Standard Room
  • Bed options:
    • 1 Double bed
    • Bed assigned on arrival
    • 2 Single beds
  • Max occupancy:
    5 persons
  • City view
  • Smoking
  • Shower
  • Private bathroom
  • Non-smoking
room details
Connecting Room
  • Bed options:
    • Sleeping arrangements for 4 persons
    • 2 Single beds or 1 Double bed
    • Sleeping arrangements for 3 persons
  • Max occupancy:
    5 persons
  • City view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Standard Twin Room Adults only
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
Adjacent Room
  • Bed options:
    1 Bed in shared room
  • Max occupancy:
    4 persons
Family Room
  • Bed options:
    • Sleeping arrangements for 4 persons
    • Sleeping arrangements for 3 persons
    • 1 Double bed
  • Max occupancy:
    4 persons
  • City view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Superior Deluxe Room
  • Bed options:
    • 2 Single beds
    • 1 Single bed
    • 1 King-size bed
  • Max occupancy:
    4 persons
  • City view
  • Smoking
  • Shower
  • Private bathroom
  • Non-smoking
room details
Superior Deluxe Twin Room Adults only
  • Bed options:
    • 2 Single beds
    • 1 Single bed
  • Max occupancy:
    4 persons
Superior Deluxe King Room
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
  • Max occupancy:
    3 persons
  • City view
  • Shower
  • Private pool
  • Private bathroom
  • Bathtub
room details
Superior Deluxe King Room Adults only
  • Bed options:
    1 King-size bed
  • Max occupancy:
    4 persons
Superior Twin Room
  • Bed options:
    • 2 Single beds
    • 2 Single beds or 1 Double bed
    • Bed assigned on arrival
  • Max occupancy:
    4 persons
  • Free Wi-Fi
  • Private pool
  • Private bathroom
  • Non-smoking
room details
Deluxe Room
  • Bed options:
    • 2 Single beds
    • 1 Single bed
    • 1 King-size bed
  • Max occupancy:
    4 persons
  • City view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe Twin Room Adults only
  • Bed options:
    • 2 Single beds
    • 1 Single bed
    • 1 King-size bed
  • Max occupancy:
    4 persons
Deluxe King Room
  • Bed options:
    • 1 King-size bed
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    3 persons
  • City view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Deluxe King Room Adults only
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
Economic Double Room
  • Bed options:
    1 Double bed
  • Max occupancy:
    2 persons
Executive King Suite
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
  • Free Wi-Fi
  • Non-smoking
  • Balcony
  • Air conditioning
room details
Executive Suite
  • Bed options:
    • 1 Double bed
    • 1 Single bed
    • 2 Single beds
  • Max occupancy:
    3 persons
  • City view
  • Private pool
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Economy Double Room
  • Bed options:
    1 Double bed
  • Max occupancy:
    3 persons
  • Private pool
  • Balcony
room details
Luxury Room
  • Bed options:
    • 1 Double bed
    • Sleeping arrangements for 3 persons
    • Sleeping arrangements for 4 persons
  • Max occupancy:
    4 persons
  • Private pool
room details
Premium King Room
  • Bed options:
    • 1 King-size bed
    • 2 Single beds or 1 King-size bed
  • Max occupancy:
    2 persons
  • Private pool
  • Private bathroom
  • Balcony
room details
Show 32 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
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show map
Getting around
Airports
Changi (SIN)11.2 mi
Train
Promenade MRT Station1.9 mi
Tanjong Pagar KTM Railway Station2.1 mi
Metro stations
Somerset1400 ft
Orchard1700 ft
Bus
Bus stop700 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very goodbased on 1882 reviews
  • 2.0
    Guest rating

    good and nice place for business and pleasure.service are great.

  • 1.0
    Guest rating

    Good location

    Very poor service. Only 2 check in counters were available and the queue was already long. The manager who was wearing black didnt even bother to ask if i preferred a smoking or non smoking floor and she put us in the smoking floor.

  • 2.0
    Guest rating

    Arun from Reception was very attentive and pleasant. His excellent service increase the standard of Mandarin Orchard Singapore. Very nice & comfortable room. The staffs are very cheerful and helpful. I would love to come to this hotel again.

  • 5.0
    Guest rating

    Location

    1) Check in - had to wait for so long to check in - and once I've checked in, my luggage did not arrive after half an hour 2)Cleaness - The bathroom was not clean at all. It was moldy, and I was shocked when I wanted to relax and taking a bath. When I closed the glass (curtain), it was all moldy. Also same goes for the sink and the toilet. It was not living up to my standard hygine level of a 5 star hotel. 3) At 8:30 in the morning, clean lady just walks into my room. She did ring a doorbell, but she didn't wait for even a second to see if I respond or not. I don't think people should be cleaning rooms at 8:30am on Saturday morning...4) Breakfast-When I was having breakfast, I just got up to get more juice. When I came back after probably 2-3 mins, my seat was already taken by other guests. Even though I had put my sign saying "still eating".

  • 5.4
    Guest rating

    Location

    While your staff were courteous and trying to be helpful, the concept of being friendly doesn't work for me as I'm a frequent traveler and find it annoying that your staff had to explain everything to me. Not their fault, they were professional, this critism is more from the concept point. Secondly, your hotel needs refurbishing...my tv didn't work, the red couch had rough-out marks (totally unpleasant), your hairdryer is old and is located in a totally inconvenient place, your bathroom floor is slippery when I wear the hotel slippers (and yes, I did fall!)...lastly, LAN connection for computers are a thing of the past...it should be Wifi.

  • 7.0
    Very good

    Location

    1. Reserved King/queen sized bed - got two singles on 1st day 2. Called concierge to pick up bags upon check-out and waited for 15 minutes. No one came. 3. Upon check-out, concierge was supposed to take bags to lobby and get cab. Bags could not be traced. Wasted 20 minutes searching for bags.

  • 5.8
    Guest rating

    Location

    Cost of hotel compared with others in Orchard district is too expensive. Hotel room is dark and lacking in standard features that I would expect in an equivalent hotel for the same price.

  • 7.0
    Very good

    Location

    The rooms are a bit worn out, I can see the wallpapers peeling, unsightly. I overheard the concierge staff arguing with guests and was kind of harsh in words. That really got the Indonesian guest mad. I would be too, if it was directed at me that way. And most IMPORTANTLY please put some sofas at your lounge area. Dont expect people to wait standing for 30 mins.

  • 6.6
    Nice

    Good location

    Booked a double room but was informed that it ran out. Had to pay more to upgrade in order to get king size bed. i went there twice in 2 weeks but was not offered any loyalty card or programme even though the 2nd trip I upgraded to the club room.

  • 8.2
    Great

    Location

    The mirror in bath room connected to the room.meaning if you but the light in the bathroom it will reflect in the room at night

  • 7.0
    Very good

    Location

    I get 1 queen bed room...the bed is not 1 queen bed, but 2 single bed put in one

  • 6.6
    Nice

    Location

    1. Checking-in too time consuming 2. dirty carpet 3. water leak in bathroom after shower 4. porter showed bad behaviour upon not having been tipped 5. complicated at checking out

  • 7.8
    Very good

    Excellent Staff in all aspects. Concierge arranger tours and transportation. Umbrellas to rent incase of rain free of charge. Wifi in the rooms, excellent breakfast Next to huge shopping complexes.

    Nothing

  • 7.4
    Very good

    Location

    Toiletries could be better. Confusing lifts. Carpet in the room is filthy. It seems that staff tends to serve western differently to asian. Use to get it with Singapore Airline stewardess but they have eliminate this attitude.

  • 5.0
    Guest rating

    The location

    This time,the services are so bad. The shower glass is broken and there is leak in the toilet too.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as Best Luxury Hotels in Singapore

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Changi (SIN)11.2 mi
Train
Promenade MRT Station1.9 mi
Tanjong Pagar KTM Railway Station2.1 mi
Metro stations
Somerset1400 ft
Orchard1700 ft
Bus
Bus stop700 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Read our FAQs
What is the closest airport?The hotel lies within 13 miles of Changi airport.Does the property offer facilities for business travelers?Yes, the business facilities include computers, a business center and a conference center.How far is the city center from the property?The city center is located 1.3 miles away.Are there any cleaning services provided?Yes, the hotel offers laundry and ironing.What are the on-site dining options?There is an snack bar that offers a variety of cocktails and coffee.How can I spend my leisure time at the property?You can benefit from an outdoor swimming pool, sun loungers and a shared lounge available at the hotel.Can I have lunch or dinner nearby?Yes, you can have a meal at Wild Honey, Chatterbox and Triple Three located about 150 feet away.What room types are available here?Such room types as a double room and a deluxe room are available on site.What spa facilities does the property offer?The hotel includes a health club and a hot tub.What onsite sport activities can I take part in?You can benefit from a gym area and a fitness center available on site.Is there any public transport in the area?Yes, there is Somerset Stn bus stop within 300 feet away.
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room